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Jessie

  • Total activity 11
  • Last activity
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Activity overview

Latest activity by Jessie
  • Jessie created an article,

    How do I make a warranty claim?

    To make a warranty claim, please visit https://flolab.io/pages/warranty-claim 

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jessie created an article,

    How do I register for Lifetime Warranty?

    Register for Lifetime Warranty by sending us your order details here. Or you can visit https://flolab.io/pages/register

    • Edited
    • 3 followers
    • 0 comments
    • 0 votes
  • Jessie created an article,

    Why isn't my tracking updating?

    Once you receive a shipping confirmation e-mail, it means that your parcel has been processed and shipped out. If the tracking does not provide the latest update, here are some of the most likely r...

    • Edited
    • 1 follower
    • 1 comment
    • -1 votes
  • Jessie created an article,

    How long is shipping to the U.S.?

    All of our orders ship within 24 hours of receiving your payment. Occasionally, some orders may take a little longer. Please allow 6-10 business days for standard delivery. A USPS tracking number w...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Jessie created an article,

    Can I cancel my order?

    In most cases, we try to pick and pack the same day in order to provide the fastest shipping time. We understand mistakes or a change of heart may happen, and if your order has not been shipped, we...

    • Edited
    • 0 followers
    • 0 comments
    • 0 votes
  • Jessie created an article,

    How do I start an Exchange / Return?

    We get it. Returns and Exchanges and required for multiple reasons. Maybe you accidentally purchased the wrong model. It happens. If you would like to start a return or exchange, please contact us ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Jessie created an article,

    How long is International Shipping?

    Depending on the destination of the package, customs, holidays, and other delays, shipping times can vary. On average, standard shipping can take 8-12 days however in certain countries it can take ...

    • Edited
    • 1 follower
    • 2 comments
    • 0 votes