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Jessie

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  • Can I cancel my order?

    1. Shipping

    We understand that sometimes plans change — and we're here to help!If you need to cancel your order, please reach out to our support team as soon as possible by emailing hello@flolab.io.⏱️ When Can...

    • Edited
    • 0 followers
    • 0 comments
    • -2 votes

  • How do I start an Exchange / Return?

    1. Returns / Exchange

    We get it. Returns and Exchanges and required for multiple reasons. Maybe you accidentally purchased the wrong model. It happens. If you would like to start a return or exchange, please contact us ...

    • Edited
    • 3 followers
    • 1 comment
    • -1 votes

  • How long is shipping to the U.S.?

    1. Shipping

    Shipping Information for the United StatesWe are committed to ensuring a smooth delivery process for our customers in the United States. Below are the details for shipping to this region:Shipping O...

    • Edited
    • 3 followers
    • 0 comments
    • -3 votes

  • How long is International Shipping?

    1. Shipping

    🌍 How Long Does International Shipping Take?Shipping times for international orders can vary based on your location, customs processing, holidays, and local delivery services.✈️ Standard Internatio...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Why isn't my tracking updating?

    1. Shipping

    Once you receive a shipping confirmation e-mail, it means that your parcel has been processed and shipped out. If the tracking does not provide the latest update, here are some of the most likely r...

    • Edited
    • 1 follower
    • 1 comment
    • -3 votes