Shipping Information for Vietnam
We are committed to ensuring a smooth delivery process for our customers in Vietnam. Below are the details for shipping to this region:
Shipping Options
- Standard Shipping: Typically arrives within 8-15 business days.
- Express Shipping: Faster delivery is available within 5-8 business days.
- Free Shipping: Orders of $97.00 or more qualify for free standard shipping.
- Bonus Perks: Enjoy free gifts at certain purchase thresholds, visible in your shopping cart after discounts are applied.
Customs, Duties, and Taxes
- VAT Coverage: VAT is covered for applicable purchases to make the process seamless.
- Customs Fees: Any additional customs or import fees are the responsibility of the recipient. These charges are determined by local customs authorities, and we are unable to waive, refund, or adjust them.
- Accurate Declarations: As required by law, the correct value of all shipments will be declared.
Important Notes
⚠️ While most deliveries arrive on time, delays may occasionally occur due to factors beyond our control, such as:
- Incomplete or incorrect address information.
- National holidays or high-demand periods (e.g., Tet Holiday or Lunar New Year).
- Customs inspections or processing.
- Carrier delays or unsuccessful delivery attempts.
If you experience any delays or issues, we encourage you to reach out to our customer service team. We're here to help resolve any concerns and ensure you receive your order promptly.
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