My screen cracked, what can I do?
We understand how frustrating it can be to see your screen protector cracked—it’s never a good feeling. But don’t worry, we’ve got you covered! FLOLAB’s screen protectors are designed to absorb impacts and protect your device, and we stand by our products with a lifetime warranty.
Here’s what you can do:
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Submit a Warranty Claim
- Start by visiting our Warranty Claim Page. Provide your order number and a brief description of the damage. If requested, you may need to send a photo or return the cracked protector.
- For purchases made on Amazon, please use our Amazon Warranty Claim Form.
- Start by visiting our Warranty Claim Page. Provide your order number and a brief description of the damage. If requested, you may need to send a photo or return the cracked protector.
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Replacement Process
Once we receive your claim, we’ll replace your screen protector for free—you’ll only need to cover the shipping cost. We aim to make this process as hassle-free as possible because your satisfaction is our priority.
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Moving Forward
If you’re concerned about future drops, consider pairing your screen protector with one of our durable FLOLAB cases. We also offer helpful installation tips to ensure your replacement protector performs perfectly.
We’re here to help and ensure your device stays protected. If you have any concerns or need assistance, don’t hesitate to reach out. We’ll take care of it!
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