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How do I start an Exchange / Return?

We get it. Returns and Exchanges and required for multiple reasons. Maybe you accidentally purchased the wrong model. It happens.

If you would like to start a return or exchange, please contact us with your order number, reason for return, along with videos/pictures if there is a quality issue.

Please note that used screen protectors can not be returned for any reason. Dust is a common cause of botched installations and will not be covered as a defective product.

To request further instructions on how to return your order, please email us at hello@flolab.io. 

Returns without prior communication with us will not be accepted.

FLOLAB 

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2 comments
Date Votes
  • Subject: Order Not Delivered – Payment Made

    Hello,

    I placed an order from FLOLAB, but the products have not been delivered.

    Payment amount: 4,356.08 TRY
    Payment date: 14 November 2025
    Payment method: Credit Card (Mastercard)

    I have not received any tracking number or shipment confirmation.

    Please provide shipment details or issue a full refund.
    Otherwise, I will initiate a chargeback process through my bank.

    Regards

    0
  • Follow-Up on Refund for Returned Product

    Hello,
    I shipped the return on September 11, 2026 via USPS Priority Mail. I have attached the USPS receipt as proof of shipment.

    Tracking number: 9505 5152 5585 6254 8340 10

    I still have not received my refund. Could you please check the status of my return and process my refund as soon as possible?


    thank you
     

    0

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